Posted by Scorpion Technology LLC
Imagine starting your workday ready to tackle important tasks, but suddenly, your internet crashes, emails stop working, and your team can’t access critical files. Productivity grinds to a halt, customer service suffers, and you lose revenue.
If you think this sounds extreme, consider what happened to MGM Resorts when they experienced a massive cybersecurity breach—hotel room keys failed, casinos shut down, and online reservations became unavailable, costing millions in downtime.
Now, think about your Houston-based business. What would happen if:
⚠️ Your network went down for hours?
⚠️ Your team couldn’t access shared files or cloud apps?
⚠️ A cyberattack locked you out of your business systems?
For many small and mid-sized businesses, these “tech headaches” happen daily—not because they’re unavoidable, but because they’re stuck with reactive, outdated, or unreliable IT support.
It’s time to eliminate tech problems before they happen—not after you’ve already lost time, money, and customers.
How to Tell If Your IT Provider Is Helping or Hurting Your Business
Most business owners pay for IT support, but not all providers are created equal. Some so-called IT “experts” promise world-class service at bargain prices—but end up being slow, unresponsive, and waiting for you to report problems before they fix them.
Does your current IT provider measure up? Use this checklist to find out:
1. Do They Respond Quickly in an Emergency?
✅ Do they answer calls live and respond within 15 minutes for urgent issues?
🚨 If you’re stuck waiting on hold or leaving voicemails, that’s a red flag.
2. Are They Proactive About Preventing Problems?
✅ Do they monitor, patch, and update your network’s security settings regularly?
✅ Do they check for potential issues before they cause downtime?
If you don’t know how often updates happen—or if your provider only reacts after something breaks—your business is at risk.
3. Do They Back Up ALL Your Business Data?
✅ Can they prove that every computer, laptop, and server is securely backed up?
✅ Have they tested the backups to confirm they actually work?
🛑 If your provider doesn’t regularly test backups, you could lose everything in a cyberattack or system failure.
4. Are They Planning for Your Business’s Future?
✅ Do they meet with you quarterly to discuss IT strategy, upgrades, and improvements?
✅ Are they helping you scale your technology as your business grows?
💡 A great IT partner does more than just “fix” issues—they help you plan for long-term success.
5. Are Their Invoices Transparent?
✅ Do you know exactly what you’re paying for each month?
✅ Are there hidden fees or unexplained charges?
Surprise IT bills? That’s a problem. A trustworthy IT provider is upfront about pricing.
6. Do They Speak in Plain Language—Not Geek-Speak?
✅ Do they take time to explain things clearly?
✅ Are they approachable and patient with your team’s questions?
If tech talk leaves you confused, your provider isn’t doing their job.
7. Are They Serious About Cybersecurity?
✅ Do they discuss cybersecurity risks with you proactively?
✅ Do they provide employee training to prevent phishing attacks?
🚀 Cybersecurity is not optional—it’s a necessity for every Houston business. If your IT provider isn’t talking about security, you’re unprotected.
8. Do They Provide Full Network Documentation?
✅ Do you have access to all admin passwords and network documentation?
✅ Or does your IT provider “hold the keys” to your systems hostage?
🛑 If your IT company won’t share critical network info, you’re locked into a bad relationship.
9. Are They Professional and Reliable?
✅ Do their techs arrive on time, dress professionally, and communicate clearly?
✅ Do they leave you feeling confident after every service call?
If you cringe every time you need to call IT, it’s time to switch providers.
Bonus: Is Your IT Provider Going Above and Beyond?
If your IT provider truly cares about your business’s success, they should be doing more than the basics.
✅ Do they conduct regular disaster recovery drills?
✅ Are they helping you plan for future growth?
✅ Do they offer advanced cybersecurity solutions like AI-driven threat monitoring?
✅ Are they optimizing your network for better performance and uptime?
A proactive IT partner isn’t just an expense—they’re an investment in your business’s productivity, security, and success.
Houston Businesses Deserve Better IT Support
If your current IT provider fails to meet these standards, you’re paying for subpar service—and it could be costing you more than you realize.
💰 Lost productivity from downtime
💰 Security vulnerabilities that put your data at risk
💰 Hidden IT costs from surprise issues
🚀 It’s time to raise the bar.
Eliminate Tech Problems—For Good
At Scorpion Technology, we help Houston businesses eliminate IT headaches before they happen. Our proactive approach means:
✔️ Faster response times—so you’re never stuck waiting.
✔️ 24/7 security monitoring—to protect against cyber threats.
✔️ Reliable IT strategy—helping you plan for the future.
📞 Schedule a free 10-minute discovery call today!
Let’s discuss how we can help your business eliminate costly tech problems.
📅 Click Here to Schedule Now or call 713-623-1266
🚀 Let’s make tech problems a thing of the past for your Houston business!
