Are you looking for reliable IT company to help you when it comes to your business IT Infrastructure. Welcome to Scorpion IT Support, we have been providing computer repair and support for Small & Medium size businesses in Houston TX Since 2007.  If you are facing a crashed hard drive, File server that is crashed, have a virus or ransomware that has hit your business or need an upgraded network, you can count on Scorpion to help you.

Our Objective: 

We are a local small business, based in North Houston, it's our mission to help small & medium size business owner with their IT infrastructure needs by providing amazing IT solution.

Experience

Our Owner, Jonathan Cardoza has been in the IT industry since 1999, and has been doing business in Houston since 2007. All of our computer & help desk technicians are Comptia A+ certified, and we provide ongoing training to all our employees so you can rest assure that when you call us for computer help you'll get someone that is knowledgeable to help fix any computer issue.

Computer repair services: 

  • Dell, HP, Lenovo Computers & Servers
  • Windows 10 & Windows 11
  • Onsite and Remote Computer Support / Help Desk solution
  • Antivirus & Malware protection - including NextGen Antivirus
  • Windows Servers (File Server) including Windows Server 2012, 2016, 2019 and 2022
  • Data, file, or network recovery with ease
  • Repair of physical computers, phone systems, or servers
  • Setting up absolutely anything that needs to be set up, including wireless networks and virus protection
  • Virus cleanup and removal - including creating a solution to prevent future attacks
  • Disaster Recovery Design and implementation
  • Cyber Security Services
  • Managed IT Services
  • VoIP Phone System
  • Office 365 Services
  • VPN Setup
  • Structured Cabling Services

 

Computer Support Solution for Small Business

For customer that have 10+ employees and need an outsource IT consultant, We manage and support small business IT infrastructure for one low monthly fee. We provide affordable and professional computer support in Houston, TX. With Scorpion IT Support, you can "grow as you go", this means you have the flexibility to start with our managed services that make the most sense for your business, and then grow with us as your needs grow. Many business owners who are responsible for IT prefer that we take IT off their hands. In these cases, we host and manage their entire IT department including desktops, servers, network and more.

 

Who we Service

  • IT Support for Healthcare practices
  • IT Support for Property Management Company
  • IT Support for Engineering Firms
  • IT Support for Law Firms
  • IT Support for CPAs and Financial Firms
  • Small & Medium Size Business (10+ employees)

Help us help you today and call for computer repair in Houston.

FAQ - Frequently asked questions

  1. How much does it cost to repair your PC -
    1. Hourly rate for onsite visit range from $75-$200 for a technician to come onsite. Depending on the age of the computer it might be not worth repairing but looking at replacing it. Any computer that is over 5 years old in a small business office it's more cost effective to replace
  2. Is it cheaper to repair or replace a computer ?
    1. If you own a small office and the computer is older than 5 years it might be a good time to look at replacing it. If you would like for us to look it please give us a call 713-623-1266
  3. Is it safe to take your computer to a repair shop?
    1. Before you take your computer to the repair shop, you want to search to see what type of background check the computer repair shop does on it's employee and what type of policies the shop has when it comes to accessing the data on the computer. The majority of computer shop will require a waiver to liability and will need to access data on your computer, some will also signed a waiver for any type of data lost
  4. Can computer technicians see your history ?
    1. Simple answer is yes, and depending on the type of computer issues you are experiencing it might be require to access that data.
  5. How long does a computer repair last?
    1. Depending on computer issue it can take from 2-5 business days to get the computer repair. If you have an emergency computer repair issue we would suggest scheduling an onsite visit for one of our technician to go onsite
  6. What can you do with a damaged computer?
    1. If the computer is beyond repair, we recommend recycling the hardware. Be sure to request your hard drive to keep your data secure. Ensure you maintain a complete backup in case of hard drive failure. For hard drives containing sensitive information, we suggest shredding the drive to prevent unauthorized access to the data.
  7. Should you give a computer technician your password ?
    1. No. Before you leave the computer make sure to remove the password login so the technicians can work on the computer without the need of the password
  8. How much should you pay for a new PC ?
    1. As of 2024 for Small Business this is the type of hardware we would recommend : A standard computer should cost about $800-$1300, with good maintenance can last 5+ years
      1. Windows 11 Pro, Intel i5 or i7 processor, 12GB of ram, 512GB Solid State Hard drive.
  9. Are Broken Computers hazardous ?
    1. There are some parts that can be hazardous and this is why it's important to recycle the computers
  10. How often should you replace your computer ?
    1. For Small Business it's most cost effective to replace every 4-5 years. You'll need to consider how much it cost the business if an employee is waiting for a slow computer to do basic function, or they have to keep rebooting the computer multiple times during the day.